We have a 7-day return policy, allowing you to request a return within 7 days of receiving your item. To be eligible, the item must be in its original packaging, unused, unworn, and with all tags attached. Please include the receipt or proof of purchase.
To initiate a return, please contact us at firstname.lastname@example.org if your return is approved, we will provide a return shipping label and detailed instructions on where and how to send the package. Please note that we cannot accept returns without prior authorization.
For any questions regarding returns, feel free to reach out to us at email@example.com
Upon receiving your order, please inspect it promptly. If you discover any defects, or damages, or receive the wrong item, kindly contact us immediately. We will assess the issue and take the necessary steps to rectify it.
Certain items cannot be returned, including perishable goods (such as food, flowers, or plants), custom products (such as personalized items or special orders), and personal care goods (such as beauty products). Additionally, we do not accept returns for hazardous materials, flammable liquids, or gases. If you have concerns about a specific item, please contact us for clarification.
Please note that sale items and gift cards are non-returnable.
For a quicker resolution, we recommend returning the item and placing a separate order for the desired item. This ensures a faster processing time and guarantees you receive the item you want.
Once we receive and inspect your return, we will notify you regarding the approval of your refund. If approved, the refund will be processed automatically to your original payment method. Please be aware that it may take some time for your bank or credit card company to process and post the refund.
Address : 1009 Hunters Creek Dr, Rockwall, Texas ,75087
Phone : +14693869667
Email : firstname.lastname@example.org
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